Local councils of the Long-Term Care Ombudsman Program have named volunteers Shelia Ramsdell, left, and Lorraine Domanski as Ombudsman of the Year.
Local councils of the Long-Term Care Ombudsman Program have named volunteers Shelia Ramsdell and Lorraine Domanski as Ombudsman of the Year.
Ramsdell was selected by her peers in the program’s Mid and South Pinellas Council for her dedication through numerous volunteer hours and mentoring to ombudsman trainees. Peers in the program’s Pasco and North Pinellas Council selected Domanski.
“Our volunteers are critical to the success of the program and are advocates for the seniors we serve every day,” said state ombudsman Leigh Davis, who made the announcement.
Ramsdell joined the program as a volunteer in July 2011.
“Shelia goes above and beyond and always puts the resident first. Residents comment on how they feel cared for and heard when Shelia is working with them. She always helps wherever she is needed,” said Annette Perry, district ombudsman manager.
Domanski joined the program in November 1999.
“Lorraine always shows the residents how much she cares in the way she communicates and works tirelessly to advocate for them. She will contact whomever she can to fully understand the resident’s issue and works together with other agencies to resolve the complaint to the residents’ satisfaction,” Perry said.
The Long-Term Care Ombudsman Program advocates for the health, safety, welfare and rights of individuals residing in long-term care settings. Ombudsman volunteers work with residents, family members, administrators and other parties to resolve complaints or issues brought by or on behalf of long-term care residents.