Water shortages can change the watering schedule and non-compliance can result in a fine. The Pinellas County Department of Environment & Infrastructure recently sent the first e-mail watering restriction schedule to customers using up-to-date email addresses.
With the Utilities My eAccount service from Pinellas County DEI, customers can provide their email address anytime to receive email notifications about water shortage conditions and timely information about water restriction changes and the authorized schedule.
The My eAccount service is designed to provide a more convenient option for customers to access account information and change their mailing address, phone number and email address. Customers can also securely manage their utility account, view and update account details, enroll in paperless billing, view and compare bills, register for an automatic payment plan, make a payment, submit moving information and find answers to questions.
Customers are encouraged to go to Utilities My eAccount and add or update their email address. To access your account, visit www.pinellascounty.org/utilities and click on the Utilities My eAccount button. For more information, call customer service at 464-4000.