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Pinellas County
Consumer protection offers shopping tips
Article published on Monday, Dec. 2, 2013
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CLEARWATER - It’s the busiest shopping time of the year and consumers need to be prepared. Pinellas County Office of Consumer Protection offers the following tips:

Ready, set, shop

• Use comparison shopping apps and take advantage of online sales.

• Whether shopping in-store or online, only deal with reputable sellers. Check out a seller’s reviews, complaint history and overall ratings before purchasing.

• Read all of the terms and conditions before making a purchase. Print and save all records.

Exchanges and refunds

• Stores establish their own refund or exchange policies. Consumers should find out what each store’s policy is before making purchases. If no refund/exchange policy is offered, then it must be posted at the point of sale.

• Stores may require a receipt, be sure to ask for a gift receipt. Be aware that some retailers charge a restocking fee on returns.

Don’t get scammed

• Scammers and thieves are not shopping for gifts. Be sure to keep tabs on debit and credit cards and cover the keypad when entering a PIN.

• Don’t give out personal information, unless it is known how the information will be used.

For more consumer tips call 464-6200 or email consumer@pinellascounty.org

A video about these and other services may be viewed at youtu.be/nCGFzK1MvwY.
Article published on Monday, Dec. 2, 2013
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