9911 Seminole Blvd. Seminole, FL 33772       Ph. 727-397-5563   View TBN's FREE e-Edition today!  
Click here to learn more
Pinellas County Facebook Twitter
Progress Energy warns of bill scam
Article published on
  Print E-Mail
ST. PETERSBURG – Progress Energy is urging customers to be on alert for a new utility bill payment scam affecting customers across the country.

Under the scam, customers are receiving a call informing them their electric service is scheduled for immediate disconnection and they should make a payment by purchasing a “money pack” card at a local drug or convenience store. Progress Energy has received reports of customers who have been contacted about this scam in its Florida service territory, targeting Spanish-speaking customers.

The “money pack” card is a temporary pre-pay credit card that requires a registration process.

After the customer purchases the card, he or she is instructed to call the fraudulent party back to make a payment. The customer is instructed to provide a receipt number and PIN number. Once that information is obtained, the money on the card is then transferred to the fraudulent party.

Progress Energy does not contact customers to obtain personally identifiable information. In addition, the company encourages anyone who receives a call indicating their electric service is scheduled for immediate disconnect, to contact law enforcement and report the attempted fraud.

Any homeowner in doubt about the identity of someone claiming to be a Progress Energy employee should call Progress Energy’s customer service center at 1-800-700-8744 in Florida to confirm the employee's identity. Customers who are contacted by phone, email, through social media or through other channels, can verify an individual’s affiliation with Progress Energy by calling the same number.

Progress Energy Florida, a subsidiary of Duke Energy provides electricity and related services to more than 1.6 million customers in Florida. The company’s headquarters is in St. Petersburg and serves a territory encompassing more than 20,000 square miles including the cities of St. Petersburg and Clearwater, as well as the Central Florida area surrounding Orlando.
Article published on
Copyright © Tampa Bay Newspapers: All rights reserved.
Printable Version E-mail article
Featured Print Advertisers
Oakhurst & East Bay Medical
13020 Park Blvd., Seminole
(727) 393-3404
3800 East Bay Dr., Largo
(727) 539-0505

Web site        View Ad
Flooring America
9012 Seminole Blvd., Seminole
(727) 397-5509
100 Patricia Ave., Dunedin
(727) 733-1356

Web site        View Ad
Florida Center for Back & Neck Pain
Dr. Greg Hollstrom
11444 Seminole Blvd.
(727) 393-6100

Web site        View Ad
Custom Couture of Tarpon Springs
208 East Tarpon Ave.
Tarpon Springs
(727) 238-7194

Web site        View Ad
Tarpon Springs Recreation Division
2017 Sunset Beach Concert Series
Web site        View Ad
Abbey Carpet & Floor of Largo
13120 66th St. N.
(727) 524-1445

Web site        View Ad
Tampa Bay Newspapers
Online Advertising
For information, e-mail
Online Services Directory
Tampa Bay Newspapers
9911 Seminole Blvd.,
Seminole, FL 33772
Phone: (727) 397-5563
Fax: (727) 397-5900
Submit News