ST. PETE BEACH – TradeWinds Island Resorts recently received the 2013 MLT Vacations Quality Assurance Award presented at MLT University in Minneapolis, Minn.
“We are thrilled to recognize the TradeWinds Island Resorts for their ongoing commitment to quality, customer service and product delivery ensuring our customers receive the very best experience possible,” said Elizabeth Moriarty in a press release. Moriarty is MLT Vacations vice president of product development. “TradeWinds has world-class operational consistency and unrivalled standards of quality for MLT Vacations and its Delta Vacations, AirFrance Holidays, Alitalia Vacations, United Vacations, Aeromexico Vacations, and Worry-Free Vacations customers.”
The Quality Assurance Award recognizes qualifying hotels, destination management companies, and car rental companies in Europe, Mexico, the Caribbean, Central America, and the United States. For the 2013 award, data was gathered from more than one million customers who traveled with MLT Vacations.
The award is earned by those achieving a 99 percent customer satisfaction index and 99 percent product delivery performance during the preceding 12 months. Of the more than 4,000 hotels, destination management companies, and car rental companies offered by MLT Vacations globally, an elite group of 245 hotels, 22 destination management companies, and two car rental companies qualified to receive the MLT Vacations Quality Assurance Award designation for 2013.