CLEARWATER – The city of Clearwater warns residents that companies promoting water testing and service line maintenance to homes are not associated with the city.
Private, for-profit water testing companies have been approaching homeowners in Clearwater and throughout Pinellas County, informing them about water service line maintenance and repairs, according to a city press release.
In the past, companies have also made claims to be able to improve the quality and safety of tap water, the release said. All water supplied by the city meets or exceeds all federal state standards for safe drinking water.
The city does not endorse any private water companies, nor does the city’s water require additional testing or filtering. Clearwater Public Utilities has stringent processes, including water sampling, to ensure water quality, the release said.
Residents are urged to use caution if any company offers a free gift with demonstration, makes claims or generalizations concerning water contamination, or adds a coagulant (or thickener) to their water to solidify harmless minerals.
Many water testing companies have been reported to the Better Business Bureau due to a pattern of complaints regarding high-pressure sales tactics and misleading selling practices, the report said. If you’re approached by a water testing company, look them up at www.bbb.org before doing business with them.
For more information, call Clearwater Customer Service at 562-4600. Residents who feel they have been misled in any way should contact the Attorney General’s Office Economic Crimes Unit at 3507 Frontage Road, Suite 200, Tampa, FL 33607 or call 813-287-7900.